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C o n t e n t s :
1. Billing Manager
2. Portal and Online Schedule
3. Payment Info
4. Making Changes
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1. Ami Gardiner, Billing Manager
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Ami Gardiner is the Billing Manager for Riverwalk Counseling.
She handles all insurance and private payments. She is an expert in health insurance claims and billing.
Ami will be there to answer your questions if you need her.
More about billing:
The cost for each counseling session is due at the time of service. You will be charged according to the insurance information you have provided or the out-of-pocket agreement.
If you have a HSA (Health Savings Account) make sure to UPLOAD your card on the portal.
If you are using insurance:
- Your claims will be submitted through the Simple Practice platform.
- You may still see a charge until your insurance has processed the information.
- Your insurance will send or email you an Explanation of Benefits.
If you still have questions about your health insurance benefits or any of the charges on your account don't hesitate to contact Ami Gardiner, our wonderful Billing Manager!
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2.
ONLINE SCHEDULE
To access the
ONLINE SCHEDULE and your account,
DOWNLOAD the
"Simple Practice
Client Portal"
phone app.
3.
How do you pay?
UPLOAD the necessary documents on your portal:
- Health Insurance card,
- FHA card
- Visa or other credit card
You can check all your payments through your portal at any time!
From now on, your payments will be processed automatically after each visit.
All your information is HIPAA-protected.
4.
If you started a new job, upload your new insurance card to your portal.
Click to Email Ami if you are unsure about the changes.
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